CCSS Operatives:

All operatives are easily recognisable in their CCSS uniforms and all operatives wear Corporate Identity Badges which are dated and updated annually to ensure the reliability of information provided and peace of mind for our customers.

All operatives wear CCSS embossed clothing for ease of identification.

They will always have visible their ID badge which shows:

CCSS, Close Circuit Security Services Ltd specialise in alarms, alarm, security, fire installation, installations, intruder alarms, burglar alarms, cctv, covert camera, extinguishers, bharat, adt, chubb, able, access control, fire protection, birmingham, west midlands, cctv, monitored alarms, Home security, home security company, home security system, home security systems, home security products, security systems, home video surveillance, home security company, State of the Art Security, including 24 hour insurance and police approved Central Monitoring Service, on-going Service, Installation, Maintenance, and Inspection

company name and address
contact telephone number
expiry date
operative's name
operative's photograph
operative's signature
position within company
Managing Director’s authorising signature

Before entering any tenant’s premises the engineer will show the tenant their photographic ID and allow them to verify their identity with the client or ourselves if they feel it is necessary.

CCSS requires its representatives to conduct themselves in a polite, honest, friendly and courteous manner at all times. All employees and sub-contractors are therefore issued with the CCSS Code of Conduct which details how they are expected to act when present in a resident’s home or client's business premises.

CCSS engineers are all fully experienced in working with the elderly, infirm, vulnerable adults and children. On a daily basis their work involves working in care homes, hospitals, women’s institutions, Homes in Multiple Occupation, residences of those with changing behaviour and Educational establishments.

All engineers are Criminal Records Bureau (CRB) checked to an enhanced level in order to protect the vulnerability of the customers we provide services to. All other employees are standard CRB checked.